Unified Communications Engineer

7 - 12 Years

Job Description

Role: Unified Communications Engineer

Work Location: Whitefield Bangalore.

Exp: 8-10 Yrs

Notice Period: Immediate to 15 Days

Key Responsibilities:

  • At least 8-10 years’ experience within a Unified Communications role.• O365 & Microsoft Teams, Avaya, configuration and support
  • Full understanding of SIP trunking and endpoints.• Strong understanding of VoiP configuration. This includes bandwidth calculations, CODEC types and QoS configuration.
  • Working knowledge of Ribbon SBC or Other SBC systems would be a distinct advantage.
  • Provide an excellent employee experience when interacting with business colleagues
  • Monitor for P1 incidents and oversee the day-to-day tickets raised for voice infrastructure
  • Support our Vendors with troubleshooting telecom-based problems
  • Perform monthly analysis and provide any reports required
  • Utilize monitoring tools to ensure our environment remains stable
  • Determine preventative maintenance documentation in conjunction with our vendors
  • Support on-call rotation initiative to support the business 24x7•

Desired Candidate Profile

  • Must have experience in working with different protocols such as (VOIP, H.323, SIP, ISDN) Understanding of UC integration with different products like SBC, CC, Data network, etc
  • AVAYA certification or any SIP Certification is Mandatory.• Good Understanding of VMware, AWS and Microsoft Azure Cloud Platform would be added Advantage.
  • Knowledge in Service Delivery, IT Infrastructure and Operational support

Candidates who can join within 15 days should apply.

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Software - Telecom Software

Role Category:Admin/Maintenance/Security/Datawarehousing



Desired Candidate Profile

Please refer to the Job description above

Company Profile

Sigma Allied Services private Limited

Sigma is a leading executive search and staffing company of India.

View Contact Details+

Contact Company:Sigma Allied Services private Limited

Address :304, 3rd Floor, Raindrops Building, Opp Yes bank, AHMEDABAD, Gujarat, India