Techical Writer

from 3 to 8 year(s) of Experience
Bengaluru, Mumbai, Pune

Job Description

Title: Technical Writer - English Language

Duration: 6 Months

Location : Mumbai/Pune/Bangalore( work in UK timings)

Exp : 3- 8 yrs

Role

Sitting within the Product Organisation; looking for an excellent technical writer with

a true passion for – and proven experience in – producing high-quality technical

documentation. You will be responsible for creating documentation that accurately and

succinctly describes the functionality of the Customer’s platform. This will be done in close

collaboration with the various Subject Matter Experts and Product Managers. The content

will vary from User Facing, external documentation, release notes and configuration /

technical documentation for use by implementation and support teams. The role would

also manage the day-to-day operational relationship with our Translation providers

Day to day responsibilities

  • Understanding the needs of the various stakeholders that leverage the output of the

documentation team

  • Carrying out both independent research and interviews with SMEs
  • Ensuring that all existing platform features are adequately documented
  • Preparing documentation for all new and updated features in line with the individual

phases of the product release cycle

  • Making sure that the structure of the documentation is clear, logical and user friendly

at all times.

  • The documentation is written in British English and housed on both our internal

WIKI, Atlassian Confluence, and our dedicated support portal; with the audience

ranging from internal (customer-facing) teams and platform end users to

implementation partners and customers.

  • In addition to this, the documentation team is occasionally called upon to assist with

or carry out various other ad hoc writing projects. In general, the team provides

support across the organisation in all language-related matters, including the

drafting and proofreading of UI copy.

  • Manage the working relationship with our Translations providers
  • The successful candidate will be working closely with the globally dispersed

Customer’s organisation.

Skills/Experience

  • Previous experience writing, reviewing and editing technical documentation
  • Excellent written and verbal English communication skills
  • Demonstrated ability to convert complex subject matter into clear and

comprehensible documentation

  • Ability to multitask and prioritize output based upon needs; without getting bogged

down in a single task

  • Be able to manage the day-to-day relationships with service providers (Translations);

ensuring transparency on progress, costs, risks, etc

  • Familiarity with Confluence and the Google Suite preferred
  • Knowledge of Snagit, LucidChart or other visual communication/graphic design tools

a plus

  • Understanding of coding, APIs, Scrum and/or software development ideal but not

required

  • A willingness and aptitude to quickly learn new technologies
  • Knowledge of (electronic) invoicing, procurement and/or finance a definite plus
  • A passion for working in a fast-paced, agile environment

Interested candidates should mail their profiles to tarak@sigmacorpsolutions.com with a sample of their work in technical writing.

Salary: INR 4,00,000 - 8,00,000 PA.

Industry:IT-Software / Software Services

Functional Area:IT Software - Other

Role:IT/Technical Content Developer

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

PG:Other

Doctorate:Other Doctorate

Company Profile

Sigma Allied Services private Limited

A leading MNC

View Contact Details+

Contact Company:Sigma Allied Services private Limited